The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Pool!
“The swimming pool was a highlight of my stay, with plenty of sunbeds available and the bonus of being open at night for evening swims.” view full review
Spacious Comfort
“I was pleasantly surprised by the spacious room that exceeded my expectations, complete with a convenient work table and an unexpected bidet.” view full review
Satisfying Meals
“The food at the hotel was good enough, but the generous portions made dining there even better – I enjoyed feeling satisfied after each meal.” view full review
Great Gym!
“The gym facilities met all my needs with well-maintained equipment that helped me stay active during my stay!” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Spa & Leisure
Outdoor swimming pool
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
21 Mount Elizabeth,
Singapore,
Singapore,
228516,
Map view
street view
21 Mount Elizabeth,
Singapore,
Singapore,
228516,
City landmarks
Botanical Garden
Singapore Botanic Gardens
2.3
km
Mall
ION Orchard
840 m
Garden
Gardens by the Bay
4.2
km
Garden
National Orchid Garden
2.3
km
Gallery
National Museum of Singapore
2.5
km
Mall
Ngee Ann City
610 m
Mall
Far East Shopping Centre
1.1
km
Mall
Orchard Gateway
1.0
km
Shopping Area
The Centrepoint
1.0
km
Mall
Bugis Street
2.3
km
68 Orchard Road Plaza Singapura
The Istana
850 m
Park
Fort Canning Park
2.1
km
Mall
Mandarin Gallery
650 m
Mall
313@Somerset
1.2
km
2 Orchard Turn Level 4 Ion Orchard Level 55/56
ION Sky
840 m
8 Grange Road Cathay Cineleisure Orchard
Cathay Cineleisure Orchard
1.2
km
178 Waterloo Street Kwan im Temple
Kwan Im Thong Hood Cho Temple
2.1
km
Mall
Suntec City
3.0
km
Museum
Peranakan Museum
2.1
km
Museum
Singapore Art Museum
2.1
km
Church
St Andrew's Cathedral
2.5
km
Mall
Plaza Singapura
1.9
km
Museum
National Gallery Singapore
2.6
km
Emerald Hill Rd
Emerald Hill
1.0
km
Mall
United Square Shopping Mall
2.2
km
Gallery
The Cathay
2.0
km
Nearby
Mall
Scotts Square
360 m
Gallery
Opera Gallery Singapore
520 m
2 Orchard Turn #05-01 ION Orchard ION Orchard
The Grande Whisky Collection
550 m
10 Claymore Hill American Club
The American Club Singapore
390 m
Restaurants
Thai Village Restaurant
1.0
km
22 Scotts Road Goodwood Park Hotel Goodwood Park Hotel
Saveur
980 m
5 Purvis Street
Wild Honey
850 m
6 Scotts Road #03-01 Scotts Square Scotts Road
The Sushi Bar
970 m
391B Orchard Road Ngee Ann City Tower B #05-35 Ngee Ann City
Coffee Lounge
150 m
Goodwood Park Hotel 22 Scotts Road
Nana Thai Restaurant
1.0
km
14 Scotts Road Far East Plaza Far East Plaza #04-22
Pete's Place
680 m
10 Scotts Road Grand Hyatt Singapore Grand Hyatt Singapore
The Deli at Goodwood Park
150 m
Goodwood Park Hotel 22 Scotts Road
Marriott Cafe
780 m
320 Orchard Road Singapore Marriott Tang Plaza Hotel Singapore Marriott Tang Plaza Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
friendly staff
dated
pricey dining
7.2/10
Very good
Rooms
6.8
Location
8.2
Service
7.7
Dining
6.6
Guest reviews
7.2/10
based on 11 reviews
3.5/5
based on 1900 reviews
7.8
7.8/10 based on 1454 reviews
#119 of 375 hotels in Singapore based on Tripadvisor
Mary
United Kingdom,
April
2024
7.8/10
The hotel offers clean and quiet rooms, excellent service standards (especially with communication), but might feel a bit dated. The restaurant choices are good but come with a hefty price tag, and the lighting in the rooms is in strange locations for optimal use.
Rooms
7.0
The rooms were clean and quiet, suitable for the Singapore standards but felt a bit outdated. The layout made it challenging with multiple females wanting to use mirrors simultaneously and the bathroom exhaust fan was missing.
Service
9.0
The service was outstanding, particularly the assistance from Mr Eric. The staff was friendly and helpful, although they could have been slightly more attentive and personal.
Location
8.0
The hotel's location is convenient with access to shopping malls, bus stops, and MRT stations, allowing easy movement around Singapore. However, the closest MRT station is about a 10-minute walk away.
Dining
8.0
The dining experience was mainly excellent with a great choice of freshly made dishes, especially at breakfast. However, prices were on the expensive side.
Facilities
7.0
The hotel offers good facilities, with commendable in-room dining menus and appropriate services for various needs.
David
United Kingdom,
February
2024
7.6/10
The hotel exceeded my expectations in terms of room size and cleanliness, offering a spacious bathroom. However, some room service items were left in the corridor. The service was mixed with a lack of initial assistance but a delightful interaction during a food experience. The location was incredibly convenient, allowing easy access to major attractions. The dining experience varied from poor spread to good value for the price paid. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The room was bigger than expected, clean, and tidy, with a spacious bathroom.
Service
7.0
The service was a mix, lacking initial help but going above and beyond during a food experience.
Location
9.0
The hotel's central location made it convenient to reach major attractions and local eateries.
Dining
6.0
The dining experience ranged from disappointing to worth the price depending on the selection.
Facilities
8.0
The hotel offered a range of facilities for guests to enjoy.
Jason
United Kingdom,
December
2023
6.4/10
The hotel rooms had some issues with odours and marks, lighting was inconvenient for multiple guests, but the restaurant options were good although pricey. On the positive side, the spaciousness was a standout compared to other hotels.
Rooms
5.0
The rooms had bad odours not from smoking but from the toilet, marks on walls, and dated appearance. Bathroom exhaust fan was non-existent making it inconvenient, especially with multiple guests needing mirrors. Lighting was in strange locations for room layout.
Service
7.0
The service was helpful, especially with Indonesian/Malay language skills for better communication. However, there were instances of not fully understanding spoken English.
Location
6.0
The hotel is situated in a busy shopping area, which could be perfect for those who enjoy that atmosphere. It's very accessible to Orchard area but needs improvements in exhaust or ventilation systems.
Dining
7.0
The dining experience offered a good selection of food with great variety but was considered expensive.
Facilities
8.0
The hotel offers a good selection of facilities such as room service, dry cleaning, housekeeping, and laundry. The welcome drink and tours/ticket assistance add to the convenience for guests.
Richard
United Kingdom,
December
2023
7.8/10
The hotel is strategically located, especially for medical visits to Mount Elizabeth Hospital, with a dark but spacious room that has a cigarette smell, a very large, comfortable bed, and friendly staff. However, the dining standards are not up to par, despite good prices and a great selection.
Rooms
7.0
The room was dark even with the lights on and had a cigarette smell, but the bed was very big and comfortable.
Service
9.0
The staff were friendly and accommodating, especially at the tour desk.
Location
9.0
The hotel's location is very strategic, particularly for medical purposes at Mount Elizabeth Hospital, and it's close to transportation options.
Dining
6.0
The dining experience was subpar for a hotel of this class, although the prices were worth it and had a good selection.
Facilities
8.0
The hotel offers a variety of facilities like room service, dry cleaning, and tours/ticket assistance.
Martin
United States,
November
2023
7.6/10
I had a mixed experience at this hotel. The room was very spacious and extremely clean, which I loved. However, there were some plates and cups left in the corridor that seemed to be from room service, and the bathroom could use some updating. The hotel's restaurant choices were good but quite pricey.
Rooms
8.0
The room I stayed in was huge and very clean, making it extremely comfortable. However, the bathroom could use some updates, especially the exhaust fan. The lighting in the room was also a bit oddly placed given the room layout.
Service
7.0
The service was a bit of a mixed bag. While the staff was generally helpful and cheerful, there was an incident where they entered our room without knocking using a master key. On the bright side, they were attentive to guests' needs, such as opening doors for those carrying bags.
Location
9.0
The location of the hotel is excellent, especially if you want to be in the vibrant Orchard Rd area. It's within a short walk to the main shopping street and MRT, making it convenient for exploring. However, the ventilation needs improvement.
Dining
7.0
The dining experience offered a decent range of choices that could satisfy various tastes, but it was a bit on the pricey side. Some items were missing from the menu, which was a downside for me.
Facilities
7.0
The hotel provides standard facilities, although I didn't explore them extensively during my stay. There were no specific highlights or disappointments in this regard.
clean
dated
Max
United Kingdom,
November
2023
5.2/10
The Cabana rooms by the pool were a letdown as they had stairs that were painful for me due to Fibromyalgia, and they looked different from the modern Superior rooms online. Despite being overpriced, the hotel staff were welcoming and friendly, but charging an unusually high deposit overshadowed the service quality. The location was convenient near Paragon but a distance from the MRT. Dining options were limited, with too many people causing inconvenience.
Rooms
5.0
The Cabana rooms by the pool had stairs that were painful for me due to my condition, and they looked different from the modern Superior rooms online.
Service
6.0
The staff, though friendly and accommodating, charged an unusually high deposit, which affected my overall service experience.
Location
7.0
The hotel's location was convenient near Paragon but a 10-minute walk from the MRT.
Dining
5.0
The dining experience had limited options, with too many people creating inconvenience.
Facilities
5.0
The hotel had limited dining options with frequent inconveniences.
Nathan
United States,
October
2023
7.4/10
I found the hotel's location convenient for my visit to Mount Elizabeth Hospital, with comfortable and spacious rooms. While the check-in process was smooth and accommodating, there were some issues with pests that need addressing. The late check-out option until 2 pm was a helpful feature.
Rooms
8.0
The rooms were big, comfortable, and clean, making my stay pleasant and convenient for my needs near Mount Elizabeth Hospital.
Service
7.0
The staff were friendly and professional overall. However, there were instances where assistance could have been more proactive, especially during check-in with luggage and late check-out requests.
Location
9.0
The hotel's location was excellent, providing easy access to Orchard Road and other major shopping areas. It was also convenient for reaching tourist spots and local food options at Lucky Plaza.
Dining
6.0
The overall dining experience was a mix of disappointments and positives. While the food choices were good, there were some issues with replenishing items and value for money.
Facilities
7.0
The hotel had the necessary facilities for a comfortable stay, although additional attention to the dining spread and pest control could enhance the overall experience.
Convenient location for shopping
Pest control needed
Derek
United Kingdom,
October
2023
8.2/10
The hotel rooms were spacious and clean, located near Orchard Road, making it a convenient choice. The service was a mix of courteous interactions and some rude encounters. The location was advantageous for both shopping and medical needs. The dining experience was a highlight, offering a great selection of dishes. Overall, a decent stay with some room for improvement in certain aspects.
Rooms
8.0
The room was big and clean, not bad at all. Spacious too.
Service
7.0
The service was a mix of courteous behavior and some instances of rudeness.
Location
9.0
The hotel's location near Orchard Road was convenient for shopping and accessing different MRT stations.
Dining
9.0
The dining experience was great, probably the best compared to other hotels in Singapore.
Facilities
8.0
The hotel has decent facilities overall.
Erik
United States,
September
2023
7.4/10
The room was equipped with all basic amenities, including a hair dryer and iron. While the double bed was comfortable, the room had a musty smell, and the cleaning was average with no attention to detail.
Rooms
6.0
The room was a bit musty, and the cleaning could have been better.
Service
9.0
The staff was very cooperative, polite, and helpful. From assisting with luggage to arranging journeys, they were always friendly and accommodating.
Location
8.0
The hotel's location is central and close to the bustling Orchard Road, making it convenient for exploring the city and accessing shopping areas like Ion Orchard mall.
Dining
7.0
The dining options offered a wide variety to suit different preferences, with delicious dishes from various continents. While not extravagant, the meals were satisfying and catered to both Asian and Western tastes.
Facilities
7.0
The hotel facilities were adequate, offering essential services like room service, dry cleaning, and laundry.
Jack
United Kingdom,
September
2023
7.8/10
The hotel is perfectly situated near convenient transportation options and shopping areas. The rooms, though lacking in size and extra beds, come equipped with all necessary amenities. The service, offering assistance with luggage and flexible check-in/out times, was greatly satisfying. The dining experience, with a variety of international options, had some minor inconveniences. The location is ideal for exploring local attractions but may get crowded. The facilities are well-maintained and cater to various needs.
Rooms
7.0
The rooms are compact but have all essential amenities.
Service
9.0
I was pleased with the attentive service and assistance provided.
Location
8.0
The hotel's location near shopping malls and transportation hubs is very convenient.
Dining
7.0
The dining options were diverse, but the layout was a bit crowded and confusing.
Facilities
8.0
The hotel facilities are well-maintained and cater to guests' needs.
Miles
United Kingdom,
May
2023
7.0/10
The hotel was spacious and seemed clean, although I noticed some dirty spots on some furniture. The service was efficient and helpful, especially with kind and thoughtful staff. The location was good, around a 10-minute walk to Orchard shopping area. The dining experience was okay, but some dishes needed serious looking into as they were served cold.
Rooms
7.0
The rooms were spacious and seemed clean, but there were some dirty spots on furniture. Some plates and cups had been left in the corridor, probably from room service.
Service
8.0
The service was efficient and helpful, with polite and thoughtful staff. They even opened the door for guests, especially those with their hands full carrying bags.
Location
8.0
The hotel location was good, around a 10-minute walk to the Orchard shopping area, close to Mt Elizabeth hospital, and conveniently located near the MRT station.
Dining
6.0
The dining was okay, but some dishes needed serious attention since they were served cold. Creative dishes would be a great addition to the menu.
Facilities
6.0
The hotel facilities need some improvement, particularly in the dining area with more attention to food temperature and more creativity in dishes.
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