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York Hotel, Singapore

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From63US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

21 Mount Elizabeth, Singapore, Singapore, 228516

York Hotel is a deluxe 4-star hotel situated on Mount Elizabeth in Singapore, offering a tranquil atmosphere amidst the bustling Orchard Road shopping district. Guests benefit from proximity to cultural attractions such as the National Museum of Singapore and various heritage houses. The hotel features 407 rooms and a range of dining options, enhanced by attentive service and event spaces.

Location

York Hotel is strategically located just minutes from Orchard Road, Singapore's main shopping and entertainment hub. The hotel is easily accessible via major roads and is within walking distance of public transport options like the MRT. Nearby attractions include the Botanic Gardens and numerous shopping malls, enhancing its appeal for both leisure and business travelers.

Rooms

The hotel provides various accommodations, including 407 spacious guest rooms, suites, and Balinese-themed cabanas. Superior Rooms feature a choice between a Queen-sized bed or twin beds with modern conveniences. Deluxe Family Rooms equipped with twin Queen-sized beds cater specifically to families, accommodating up to four guests comfortably. Premier Rooms offer additional space, complete with a King-sized bed and well-furnished sitting areas.

Eat & Drink

The White Rose Café serves an extensive array of culinary offerings, including local and Asian dishes, with highlights such as Hainanese Chicken Rice and Penang street food specialties. A standout feature is the daily à la carte buffet lunch, presenting a delightful selection of 25 Singaporean classics. The Coffee Bar provides a chic setting for informal meetings, featuring gourmet coffee and a variety of homemade pastries.

Leisure & Business

Guests can utilize the well-equipped Fitness Centre, which offers modern cardio machines and weight training facilities. York Hotel includes eight versatile function venues, such as the elegant Carlton Hall and Rosemarie Hall, ideal for events of varying scales. The Top of the York provides stunning city views, making it a unique setting for corporate meetings and social gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
27 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Superior Queen Room
Max:
2 persons
27 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Premier Quadruple Room
Max:
3 persons
50 m² 
Bed options:
2 Single beds or 1 Queen-size bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Singapore 2.3 km
Airports
Changi (SIN) 23.2 km
Train
Promenade MRT Station 3.3 km
Tanjong Pagar KTM Railway Station 3.9 km
Underground
Orchard600 m
Bus
Bus stop300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

21 Mount Elizabeth, Singapore, Singapore, 228516
Map view
street view
21 Mount Elizabeth, Singapore, Singapore, 228516
Nearby
Mall
Scotts Square
360 m
Gallery
Opera Gallery Singapore
520 m
2 Orchard Turn #05-01 ION Orchard ION Orchard
The Grande Whisky Collection
550 m
10 Claymore Hill American Club
The American Club Singapore
390 m
Restaurants
Thai Village Restaurant
1.0 km
22 Scotts Road Goodwood Park Hotel Goodwood Park Hotel
Saveur
980 m
5 Purvis Street
Wild Honey
850 m
6 Scotts Road #03-01 Scotts Square Scotts Road
The Sushi Bar
970 m
391B Orchard Road Ngee Ann City Tower B #05-35 Ngee Ann City
Coffee Lounge
150 m
Goodwood Park Hotel 22 Scotts Road
Nana Thai Restaurant
1.0 km
14 Scotts Road Far East Plaza Far East Plaza #04-22
Pete's Place
680 m
10 Scotts Road Grand Hyatt Singapore Grand Hyatt Singapore
The Deli at Goodwood Park
150 m
Goodwood Park Hotel 22 Scotts Road
Marriott Cafe
780 m
320 Orchard Road Singapore Marriott Tang Plaza Hotel Singapore Marriott Tang Plaza Hotel

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
friendly staff
dated
pricey dining
7.2/10
Very good
Rooms
6.8
Location
8.2
Service
7.7
Dining
6.6
Guest reviews
7.2/10
based on 11 reviews
3.5/5 based on 1900 reviews
7.6
7.6/10based on 1567 reviews
#119 of 375 hotels in Singapore based on Tripadvisor
Mary
United Kingdom, April  2024
7.8/10

The hotel offers clean and quiet rooms, excellent service standards (especially with communication), but might feel a bit dated. The restaurant choices are good but come with a hefty price tag, and the lighting in the rooms is in strange locations for optimal use.

Rooms
7.0
The rooms were clean and quiet, suitable for the Singapore standards but felt a bit outdated. The layout made it challenging with multiple females wanting to use mirrors simultaneously and the bathroom exhaust fan was missing.
Service
9.0
The service was outstanding, particularly the assistance from Mr Eric. The staff was friendly and helpful, although they could have been slightly more attentive and personal.
Location
8.0
The hotel's location is convenient with access to shopping malls, bus stops, and MRT stations, allowing easy movement around Singapore. However, the closest MRT station is about a 10-minute walk away.
Dining
8.0
The dining experience was mainly excellent with a great choice of freshly made dishes, especially at breakfast. However, prices were on the expensive side.
Facilities
7.0
The hotel offers good facilities, with commendable in-room dining menus and appropriate services for various needs.
David
United Kingdom, February  2024
7.6/10

The hotel exceeded my expectations in terms of room size and cleanliness, offering a spacious bathroom. However, some room service items were left in the corridor. The service was mixed with a lack of initial assistance but a delightful interaction during a food experience. The location was incredibly convenient, allowing easy access to major attractions. The dining experience varied from poor spread to good value for the price paid. Overall, a comfortable stay with some room for improvement.

Rooms
8.0
The room was bigger than expected, clean, and tidy, with a spacious bathroom.
Service
7.0
The service was a mix, lacking initial help but going above and beyond during a food experience.
Location
9.0
The hotel's central location made it convenient to reach major attractions and local eateries.
Dining
6.0
The dining experience ranged from disappointing to worth the price depending on the selection.
Facilities
8.0
The hotel offered a range of facilities for guests to enjoy.
Jason
United Kingdom, December  2023
6.4/10

The hotel rooms had some issues with odours and marks, lighting was inconvenient for multiple guests, but the restaurant options were good although pricey. On the positive side, the spaciousness was a standout compared to other hotels.

Rooms
5.0
The rooms had bad odours not from smoking but from the toilet, marks on walls, and dated appearance. Bathroom exhaust fan was non-existent making it inconvenient, especially with multiple guests needing mirrors. Lighting was in strange locations for room layout.
Service
7.0
The service was helpful, especially with Indonesian/Malay language skills for better communication. However, there were instances of not fully understanding spoken English.
Location
6.0
The hotel is situated in a busy shopping area, which could be perfect for those who enjoy that atmosphere. It's very accessible to Orchard area but needs improvements in exhaust or ventilation systems.
Dining
7.0
The dining experience offered a good selection of food with great variety but was considered expensive.
Facilities
8.0
The hotel offers a good selection of facilities such as room service, dry cleaning, housekeeping, and laundry. The welcome drink and tours/ticket assistance add to the convenience for guests.
Richard
United Kingdom, December  2023
7.8/10

The hotel is strategically located, especially for medical visits to Mount Elizabeth Hospital, with a dark but spacious room that has a cigarette smell, a very large, comfortable bed, and friendly staff. However, the dining standards are not up to par, despite good prices and a great selection.

Rooms
7.0
The room was dark even with the lights on and had a cigarette smell, but the bed was very big and comfortable.
Service
9.0
The staff were friendly and accommodating, especially at the tour desk.
Location
9.0
The hotel's location is very strategic, particularly for medical purposes at Mount Elizabeth Hospital, and it's close to transportation options.
Dining
6.0
The dining experience was subpar for a hotel of this class, although the prices were worth it and had a good selection.
Facilities
8.0
The hotel offers a variety of facilities like room service, dry cleaning, and tours/ticket assistance.
Martin
United States, November  2023
7.6/10

I had a mixed experience at this hotel. The room was very spacious and extremely clean, which I loved. However, there were some plates and cups left in the corridor that seemed to be from room service, and the bathroom could use some updating. The hotel's restaurant choices were good but quite pricey.

Rooms
8.0
The room I stayed in was huge and very clean, making it extremely comfortable. However, the bathroom could use some updates, especially the exhaust fan. The lighting in the room was also a bit oddly placed given the room layout.
Service
7.0
The service was a bit of a mixed bag. While the staff was generally helpful and cheerful, there was an incident where they entered our room without knocking using a master key. On the bright side, they were attentive to guests' needs, such as opening doors for those carrying bags.
Location
9.0
The location of the hotel is excellent, especially if you want to be in the vibrant Orchard Rd area. It's within a short walk to the main shopping street and MRT, making it convenient for exploring. However, the ventilation needs improvement.
Dining
7.0
The dining experience offered a decent range of choices that could satisfy various tastes, but it was a bit on the pricey side. Some items were missing from the menu, which was a downside for me.
Facilities
7.0
The hotel provides standard facilities, although I didn't explore them extensively during my stay. There were no specific highlights or disappointments in this regard.
clean
dated
Max
United Kingdom, November  2023
5.2/10

The Cabana rooms by the pool were a letdown as they had stairs that were painful for me due to Fibromyalgia, and they looked different from the modern Superior rooms online. Despite being overpriced, the hotel staff were welcoming and friendly, but charging an unusually high deposit overshadowed the service quality. The location was convenient near Paragon but a distance from the MRT. Dining options were limited, with too many people causing inconvenience.

Rooms
5.0
The Cabana rooms by the pool had stairs that were painful for me due to my condition, and they looked different from the modern Superior rooms online.
Service
6.0
The staff, though friendly and accommodating, charged an unusually high deposit, which affected my overall service experience.
Location
7.0
The hotel's location was convenient near Paragon but a 10-minute walk from the MRT.
Dining
5.0
The dining experience had limited options, with too many people creating inconvenience.
Facilities
5.0
The hotel had limited dining options with frequent inconveniences.
Nathan
United States, October  2023
7.4/10

I found the hotel's location convenient for my visit to Mount Elizabeth Hospital, with comfortable and spacious rooms. While the check-in process was smooth and accommodating, there were some issues with pests that need addressing. The late check-out option until 2 pm was a helpful feature.

Rooms
8.0
The rooms were big, comfortable, and clean, making my stay pleasant and convenient for my needs near Mount Elizabeth Hospital.
Service
7.0
The staff were friendly and professional overall. However, there were instances where assistance could have been more proactive, especially during check-in with luggage and late check-out requests.
Location
9.0
The hotel's location was excellent, providing easy access to Orchard Road and other major shopping areas. It was also convenient for reaching tourist spots and local food options at Lucky Plaza.
Dining
6.0
The overall dining experience was a mix of disappointments and positives. While the food choices were good, there were some issues with replenishing items and value for money.
Facilities
7.0
The hotel had the necessary facilities for a comfortable stay, although additional attention to the dining spread and pest control could enhance the overall experience.
Convenient location for shopping
Pest control needed
Derek
United Kingdom, October  2023
8.2/10

The hotel rooms were spacious and clean, located near Orchard Road, making it a convenient choice. The service was a mix of courteous interactions and some rude encounters. The location was advantageous for both shopping and medical needs. The dining experience was a highlight, offering a great selection of dishes. Overall, a decent stay with some room for improvement in certain aspects.

Rooms
8.0
The room was big and clean, not bad at all. Spacious too.
Service
7.0
The service was a mix of courteous behavior and some instances of rudeness.
Location
9.0
The hotel's location near Orchard Road was convenient for shopping and accessing different MRT stations.
Dining
9.0
The dining experience was great, probably the best compared to other hotels in Singapore.
Facilities
8.0
The hotel has decent facilities overall.
Erik
United States, September  2023
7.4/10

The room was equipped with all basic amenities, including a hair dryer and iron. While the double bed was comfortable, the room had a musty smell, and the cleaning was average with no attention to detail.

Rooms
6.0
The room was a bit musty, and the cleaning could have been better.
Service
9.0
The staff was very cooperative, polite, and helpful. From assisting with luggage to arranging journeys, they were always friendly and accommodating.
Location
8.0
The hotel's location is central and close to the bustling Orchard Road, making it convenient for exploring the city and accessing shopping areas like Ion Orchard mall.
Dining
7.0
The dining options offered a wide variety to suit different preferences, with delicious dishes from various continents. While not extravagant, the meals were satisfying and catered to both Asian and Western tastes.
Facilities
7.0
The hotel facilities were adequate, offering essential services like room service, dry cleaning, and laundry.
Jack
United Kingdom, September  2023
7.8/10

The hotel is perfectly situated near convenient transportation options and shopping areas. The rooms, though lacking in size and extra beds, come equipped with all necessary amenities. The service, offering assistance with luggage and flexible check-in/out times, was greatly satisfying. The dining experience, with a variety of international options, had some minor inconveniences. The location is ideal for exploring local attractions but may get crowded. The facilities are well-maintained and cater to various needs.

Rooms
7.0
The rooms are compact but have all essential amenities.
Service
9.0
I was pleased with the attentive service and assistance provided.
Location
8.0
The hotel's location near shopping malls and transportation hubs is very convenient.
Dining
7.0
The dining options were diverse, but the layout was a bit crowded and confusing.
Facilities
8.0
The hotel facilities are well-maintained and cater to guests' needs.
Miles
United Kingdom, May  2023
7.0/10

The hotel was spacious and seemed clean, although I noticed some dirty spots on some furniture. The service was efficient and helpful, especially with kind and thoughtful staff. The location was good, around a 10-minute walk to Orchard shopping area. The dining experience was okay, but some dishes needed serious looking into as they were served cold.

Rooms
7.0
The rooms were spacious and seemed clean, but there were some dirty spots on furniture. Some plates and cups had been left in the corridor, probably from room service.
Service
8.0
The service was efficient and helpful, with polite and thoughtful staff. They even opened the door for guests, especially those with their hands full carrying bags.
Location
8.0
The hotel location was good, around a 10-minute walk to the Orchard shopping area, close to Mt Elizabeth hospital, and conveniently located near the MRT station.
Dining
6.0
The dining was okay, but some dishes needed serious attention since they were served cold. Creative dishes would be a great addition to the menu.
Facilities
6.0
The hotel facilities need some improvement, particularly in the dining area with more attention to food temperature and more creativity in dishes.
clean
dirty spots
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Rooms and Guests2 Guests, 1 Room